Frequently Asked Questions
What safety ratings do your products have?
All products are OSHA Compliant, for any CAL-OSHA or ANSI products or questions, please contact us.
Where are products manufactured?
Wisconsin and North Carolina
Can you custom fabricate products or make adjustments to existing products?
Yes, please fill out our form to let us know your custom fabrication and production needs. We work directly with the manufacturer.
How is shipping for step stools, post protectors, and fixed ladders different from other products?
For orders with either step stools, post protectors, or fixed access ladders, please create an individual order or an order that includes only step stools, post protectors, and fixed ladders. This way you will receive the correct shipping rate and not overpay.
When will my order ship?
Most products will ship out within 5 business days after your order is placed. Other products may ship out within 1-2 weeks or even longer after your order is placed. Contact SaveMH if you have any questions regarding when your product will be shipped.
Transit time varies on carrier and location of shipment. SaveMH may have to contact you to confirm delivery details if order is shipping LTL.
How does my product ship?
Products will ship via UPS or another third party carrier if shipping LTL. SaveMH has the right to change the carrier selected at checkout if need be. See all of our UPS shippable products to get the lowest shipping rates.
Where does SaveMH ship?
SaveMH only ships within the contiguous United States (lower 48). SaveMH ships out of Wisconsin and North Carolina.
Returns & Refunds
What is your return policy?
If you are not satisfied with a product, contact us in 30 days of receipt. For full details, view our return policy.